Privacy policy

Last Updated April 15, 2022

Stytch, Inc. (“Stytch,” “we,” “us,” or “our”) has prepared this Privacy Policy to explain what personal information we collect, how we use and share that information, and your choices concerning our information practices in connection with Vessel, our cryptocurrency wallet, which is made available through our website at (collectively, the “Service”).  Your use of the Services is subject to our Terms of Service available at  Any capitalized terms not defined herein shall have the meaning set forth in our Terms of Service.

Before using the Service or submitting any personal information to Stytch, please review this Privacy Policy carefully and contact us if you have any questions. By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Site or otherwise use the Service.

  1. Personal information collection

    Personal information we collect from you

    • Identification Information: We may collect certain identification information if you voluntarily choose to provide that information to us (e.g. name, email, etc.).

    • Attestation and Identity Verification Information: Certain portions of the Service may require us to prove your identity, such as through on-chain verification or permissionless attestation.  We may collect personal information from you in connection with these activities.

    • Communications: We may collect information when you contact us with questions or concerns and when you voluntarily respond to questionnaires, surveys or requests for market research seeking your opinion and feedback.

    • Social Media Information: We may maintain a social media presence on platforms like Instagram, Facebook, Twitter, and LinkedIn (“Social Media Pages”). When you interact with us on social media, we may receive personal information that you provide or make available to us based on your settings, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.

    Internet Activity Information: When you visit our website, we may automatically log the following information:
    • Device Information: The manufacturer and model, operating system, browser type, IP address, and unique identifiers of the device you use to access the Service. The information we collect may vary based on your device type and settings.

    • Usage Information: Information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities. We use Google Analytics, a web analytics service provided by Google LLC (“Google”) to help collect and analyze Usage Information. For more information on how Google uses this information, click here.

    • Location Information: We may derive a rough estimate of your location from your IP address when you visit our website.

    We may use the following technologies to collect Internet Activity Information:
    • Cookies, which are text files stored on your device to uniquely identify your browser or to store information or settings in the browser to help you navigate between pages efficiently, remember your preferences, enable functionality, help us understand user activity and patterns, and facilitate online advertising.

    • Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.

    • Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

  2. Personal information use

    We use your personal information for the following purposes:

    Service Delivery, including to:
    • Provide, operate, maintain, and secure the Service;

    • Create, maintain, and authenticate your account; and

    • Administer purchases of Digital Assets.

    Communicating with You, including to:
    • send you updates about administrative matters such as changes to our terms or policies;

    • verify your identity, including ownership of the email, phone numbers, and other contact information you provide to us; and

    • provide user support, and respond to your requests, questions and feedback.

    Service Improvement, including to:
    • improve the Service and create new features;

    • personalize your experience; and

    • create and derive insights from de-identified and aggregated information.

    Marketing and Advertising, including for:
    • Direct Marketing: To send you marketing communications, including notifying you of special promotions, offers and events via email and other means.

    Compliance and Protection, including to:
    • Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;

    • Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);

    • Audit our compliance with legal and contractual requirements and internal policies; and

    • Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

  3. Personal information sharing

    Our Sharing: We do not sell, rent, license, or lease your personal information to third parties. However, we may share personal information with:
    • Service Providers, including hosting services, email services, advertising and marketing services, payment processors, customer support services, and analytics services. We take commercially reasonable steps to ensure our service providers adhere to the security standards we apply to your personal information.

    • Professional Advisors, such as lawyers and accountants, where doing so is necessary to facilitate the services they render to us.

    • Business Transaction Recipients, such as counterparties and others assisting with a merger, acquisition, financing, reorganization, bankruptcy, receivership, dissolution, asset sale, or similar transaction, and with successors or affiliates as part of or following that transaction.

    • Government Authorities, where required to do so for the Compliance and Protection purposes described above.

    Your Sharing: your transactions through the Service will be recorded on the blockchain and associated with your wallet ID and/or name/username, depending on your choices when conducting the transactions.

  4. Personal information retention

    We keep personal information until we no longer need it to satisfy the purposes described in this Privacy Policy and we have no legal obligation to keep it.

  5. Children

    Our Service is not directed to children who are under the age of 18. Stytch does not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child under the age of 18 without the consent of the child’s parent or guardian as required by law, we will delete that information.

  6. Links to other websites

    The Service may contain links to other websites not operated or controlled by Stytch, including third-party wallet providers (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.

  7. Security

    We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, we cannot guarantee the security of your personal information and you use the Service at your own risk.

  8. Your choices

    Update or Correct Personal Information: You can contact us and request any updates or corrections needed to keep your personal information accurate, current, and complete.

    Opt Out of Marketing Communications: You may opt out of marketing communications by following the unsubscribe instructions in any marketing email we send you. Please note, however, that you may continue to receive communications as described in the Communicating with You section after opting out of marketing communications.

    Do Not Track. We currently do not respond to "Do Not Track" or similar signals. Learn more about "Do Not Track" here.

  9. Changes to privacy policy

    The Service and our business may change from time to time. As a result we may change this Privacy Policy at any time. When we do we will post an updated version on this page, unless another type of notice is required by applicable law. By continuing to use our Service or providing us with personal information after we have posted an updated Privacy Policy, or notified you by other means if applicable, you consent to the revised Privacy Policy and the practices described in it.

  10. Contact us

    If you have any questions about our Privacy Policy or information practices, please feel free to contact us at our designated request address: